Shipping Policy
Last Updated: August 4, 2026
Order Processing
At Thelma's Boutique LLC, each item is made with care. Most of our products are printed specifically for your order, which means production begins after your purchase is placed.
Orders are typically processed within 2–5 business days before shipping. Processing times may vary during holidays, product launches, or periods of high order volume.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are generally:
United States: 3–7 business days
International: Delivery times vary by destination and customs processing.
Please note that shipping estimates are not guaranteed and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.
Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your package's progress.
Shipping Rates
Shipping costs are calculated at checkout based on:
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Delivery destination
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Shipping method selected
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Weight and size of your order
Any applicable shipping charges will be displayed before you complete your purchase.
Multiple Shipments
Some orders may arrive in separate packages if products are produced or shipped from different fulfillment facilities. If this occurs, you will receive tracking information for each shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order.
Thelma's Boutique LLC is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Packages
If your package appears delayed, please first check your tracking information.
If you need additional assistance, please contact us, and we will gladly help you work with the shipping carrier to locate your order.
Damaged Items
If your order arrives damaged or defective, please contact us within 7 days of delivery.
Please include:
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Your order number
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A description of the issue
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Clear photos of the damaged item and packaging
We will review the issue and work with you to provide an appropriate resolution.
Questions?
If you have questions about shipping or your order, please contact us through our Contact page. We're happy to assist you.